About Us
Welcome to JayeWallace! Established in 2010. I personally hand make every item featured in the shop. I am a self proclaimed "craft-a-holic" as well as a full time working mother of three. Thank you for visiting us online! I appreciate your interest and business. If I can be of further assistance please do not hesitate to contact me. Comments, suggestions, and design requests are welcomed.
Telephone: 540-514-5020
Fax: 866-362-6734
Location:
Winchester, VA.
Hours:
Mon - Fri: 9AM - 5PM
Sat: 10AM - 6PM
Sun: 11AM - 4PM
Order Info:
Payment Options -
JayeWallace's online shop accepts all majot credit cards. We use Paypal as our credit processor to ensure that your purchase is completely secure. We do not accept cheks or COD's.
Sales Tax -
A sales tax rate of 5% is added to all orders shipped to Virginia addresses.
Shipping Method -
Our philosophy on shipping is to get it to our customers cheaply, quickly, and in great condition. To help us acheive these goals we turn to USPS Priority Mail and FedEx Ground service.
Return Policy -
Here at JayeWallace we really like happy customers, so every effort will be made to ensure your complete satisfaction. All damage claims must be made within 5 days of receipt of order. No returns will be accepted without authorization so please give us a call first.
Privacy Policy:
Our Commitment to Privacy -
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect -
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include: Name/Address/Email/Phone
The Information We DON'T Collect -
Credit/Debit card information - Since all payments are processed via our chosen and authorized payment processor, PayPal, we at JayeWallace NEVER have access to your card details at ANY time.
The Way We Use Information -
We use the information that you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information that you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer any emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive updates on our new products and other notifications. Information that you submit on our website will not be used for this purpose unless you fill out the registration form and agree to join our online mailing list.
Lastly, we never use or share the personally identifiable information provided to us online in ways that are unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohobit such unrelated items.
Terms & Conditions -
Welcome to JayeWallace. Please take a moment to read over the following conditions applicable to the use and enjoyment of products provided on the site.
The following terms and conditions, along with additional policies such as the Privacy Policy and other customer servive policies, govern the use of The JayeWallace Company and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed.
Copyright -
All content on this site, including text, icons, graphics, etc. are the property of The JayeWallace Company. No part or portion of this site may be copied, sold or used in any manner without written consent.
Payment -
The JayeWallace Company is under no obligation to ship any product ordered until payment for the item/s has been received in full. If the product requested is not available The JayeWallace Company may cancel the order and issue a full refund.
Links to Other Sites -
The JayeWallace Company may contain links to other web sites but makes no representations as to the accuracy of the material herein, and is not responsible for the content and conduct of these sites.
Conclusion of Transaction -
The agreement for sale is concluded only when goods are handed over to the designated carrier.
